Shelby Head
The Changes have been frustrating but not all bad. The brushes are alright, I've played with them trying to understand them. Some are very pixled and make it a lot harder to get the lines right. when coloring and using different brushes, I feel they all have the same texture Look. The bush lag is HORRIBLE, and the Lines don't go Where the pen touches, doesn't color. It would be nice to add a picture, and it just goes to that size and not have to do editing. Hard for kids to use and understand
13 people found this review helpful
Samsung Electronics Co., Ltd.
May 17, 2024
Dear Customer, Sorry for the inconvenience. We are not able to help you right away, but if you contact us via 'Contact Us', we will help you check it quickly. (+ PENUP–‘More’ in the upper right corner–Contact us–Ask a question) Thank you.
Sarah Gibson
I love this app! It was automatically on my tablet and now I use it so much. It is so useful for beginners that are trying to learn how to draw digitally. It has coloring pages, challenges, and more! Although it us a great app, it does have it faults. One of the ones that I found annoying is that if you have slow internet, it will sometimes exit the app. If you happen to be drawing while this happens, everything that you drew since your last save will be gone. To prevent this, save more often.
79 people found this review helpful
Samsung Electronics Co., Ltd.
March 11, 2024
Hello. Your review is very helpful for other users. Our team here is working hard to provide better service. We hope that you’ll go on using PENUP in the future. If there is anything we can help with, please let us know. Have a great day with PENUP. Thank you.
Mrs. Massacre
Fun app, but the coloring aspect of it is going to hell in a hand basket. Freezes up extremely frequently. You can still use your S Pen to make medium strokes, but they won't show up for 5-20 seconds. Have to save, close out the app, and go back in, repeatedly. Don't bother entering the coloring contests, either. The drawings they pick as winners are usually simplistic, ugly, and nowhere as good as the people who worked harder and longer with more experience. Feels like a "You Tried" contest.
45 people found this review helpful
Samsung Electronics Co., Ltd.
March 8, 2024
Dear customer, we deeply regret any inconvenience you may have encountered. Our team is committed to investigating the reported issues and will promptly inform our development team. If you have specific error details, please use the 'contact us' option for a more detailed report. Thank you for your patience and cooperation.